My Cart

Close

Watch Service & Repair

Warranty & Repair Service

Luminox Warranty Details

All Luminox watches have been carefully checked and are in perfect working condition. It is warranted, by the company shown on the back of the certificate, for a period of two years from the date of purchase.

Every wristwatch has been tested for water-resistance, which is covered under the warranty provided that it has not been subjected to any improper handling or accident. Also that the glass, crown and push button(s) have not been damaged.

The warranty covers any malfunction in materials and workmanship during the warranty period of your watch. Your watch will be repaired free of charge with the presentation of the warranty certificate and timepiece. Any damage resulting from inappropriate use is excluded from the warranty, as is the battery, crystal, and wear to the case and strap or bracelet.

In case of any malfunction during the warranty period, your watch will be repaired free of charge on presentation of the guarantee certificate, fully completed and signed by the authorized Luminox retailer, showing the model number of the watch. Should your watch need service, please contact the authorized India service center on the bottom of this page.

 

IMPORTANT — PLEASE NOTE THAT THIS WARRANTY DOES NOT COVER DEFECTS OR DAMAGES TO YOUR WATCH:


1) after the warranty period expires;
2) if the watch was not originally purchased from an authorized Luminox retailer;
3) from repair services not performed by Luminox
4) from accidents, tampering or abuse; and
5) lens or crystal, strap or band, watch case, attachments or battery. Luminox may charge you for replacing any of these parts.

THIS WARRANTY AND THE REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. LUMINOX IS NOT LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

 

  

M-Watch Warranty Details

All M-WATCH Mondaine models of Mondaine Watch Ltd, Pfäffikon SZ (Switzerland), can be regulated and repaired at any of the MISO authorized service partners appearing in this register. The watch will be serviced according to the provisions of the warranty when a valid warranty certificate is presented with the watch. The register is the latest available and will be updated at regular intervals. Only service centers displayed here are valid.

 

Authorized Service Center Certificates